Free guide · From Earn in Dollars
What clients hear
Filipino work culture values harmony and respect. Many foreign clients value clear, direct answers. The same words can mean very different things to each side. Here are 3 of the 10 most common.
01
You say"Okay, noted, Sir."
The client hearsDid they understand? When will I get it? I have to follow up.
Say instead"Sure, I will send the update by 4 PM your time. Do you want the full report or a short summary?"
02
You say"Yes" when you are not sure you can
The client hearsA promise. If you miss it, they remember the promise, not the reason.
Say instead"Let me check and confirm within 1 hour."
03
You say"I will try my best."
The client hearsProbably not. I should plan for a delay.
Say instead"I can deliver by Friday if I get the files by Wednesday."
7 more in the full guide
Feedback, deadlines across time zones, mistakes, first messages, and more.
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From Earn in Dollars
This tool is 1 part of a full system
Earn in Dollars teaches the rest in Module 1: Inside the foreign client's mind, and 7 more parts: positioning, proof, outreach, client calls and keeping clients. Start small with Earn in Dollars Day, a short workshop for ₱500.
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